IT Support Specialist

4 weeks ago

Cambridge, Ontario, Canada Westport Fuel Systems Inc Full time

About Westport Fuel Systems Inc.

Westport Fuel Systems Inc. is a global leader in the design and manufacture of advanced fuel delivery systems for light-duty, heavy-duty, and stationary applications. Our innovative solutions power a wide range of vehicles and equipment, contributing to a cleaner and more sustainable future.

IT Support Specialist - Alternative Fuel Technology

Reporting to the Manager, Desktop Support, this role will provide essential technical support to our team of engineers, technicians, and administrative staff across North America.

Position Purpose

As an IT Support Specialist, you will be the first point of contact for resolving user issues related to hardware, software, and network connectivity. Your expertise in troubleshooting and problem-solving will ensure a seamless and productive work environment for our employees.

Key Responsibilities
  • Provide Tier-1 technical support to users across North America via phone and email, delivering prompt and efficient customer service.
  • Collaborate with other IT support staff in a team environment to resolve complex issues and share knowledge.
  • Maintain accurate records of all IT hardware and software assets, ensuring inventory management is up-to-date.
  • Communicate technical information clearly and concisely to both technical and non-technical users.
  • Contribute to the development and maintenance of IT documentation and knowledge base articles.
Qualifications
  • 5+ years of experience providing IT support in a corporate environment.
  • IT certifications, diploma or equivalent combination of education and experience.
  • Proven experience using IT service delivery tools and knowledge-based systems.
  • Strong technical expertise in supporting Windows 10, MS Office 365, and basic experience with Apple OS.
  • Familiarity with scripting languages such as MS PowerShell or batch files.
  • Experience with MS Teams and SharePoint.
  • Proficiency in MS Excel for generating reports and analyzing data.
  • Intermediate to advanced networking knowledge, including experience with Meraki or Cisco Systems.
  • Intermediate to advanced knowledge of managing Apple and Android mobile devices in MDM.
  • Excellent problem-solving skills and the ability to prioritize tasks effectively.
  • Strong communication and interpersonal skills, with a customer-centric approach.
  • Fluent in English.

  • Administrative Support Specialist

    6 days ago

    Cambridge, Ontario, Canada Davidson Contract Services Full time

    Job Title: Administrative Support SpecialistJob Summary: We are seeking an organized and detail-oriented Administrative Support Specialist to join our team at Davidson Contract Services. As an Administrative Support Specialist, you will provide administrative support to our team, ensuring the smooth operation of our office.Key Responsibilities:Provide...

  • Site Support Specialist

    2 weeks ago

    Cambridge, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Cambridge is seeking a Site Support Specialist to assist in a variety of construction tasks. As a Site Support Specialist, you will support skilled tradespeople, maintain tools and equipment, and ensure a safe and efficient work site.Responsibilities:Assist carpenters, electricians, and other skilled workers on-site.Load and unload...

  • Administrative Support Specialist

    7 days ago

    Cambridge, Ontario, Canada Davidson Contract Services Full time

    Job Title: Administrative Support SpecialistJob Summary: We are seeking an organized and detail-oriented Administrative Support Specialist to join our team at Davidson Contract Services. As an Administrative Support Specialist, you will provide administrative support to our team, ensuring the smooth operation of our office.Key Responsibilities:Provide...

  • Administrative Support Specialist

    1 week ago

    Cambridge, Ontario, Canada Davidson Contract Services Full time

    Job Title: Administrative Support SpecialistJob Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Davidson Contract Services. As an Administrative Support Specialist, you will provide administrative support to our team, ensuring the smooth operation of our office.Key Responsibilities:Provide...

  • Technical Support Specialist

    1 week ago

    Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at BLUE AERO JOB SERVICES INC. The ideal candidate will have a strong background in computer systems and excellent communication skills.Key ResponsibilitiesProvide technical support to users experiencing difficulties with computer systemsConsult user guides, technical manuals,...

  • Technical Support Specialist

    1 month ago

    Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Technical Support Specialist to join our team at BLUE AERO JOB SERVICES INC. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. Your expertise will be...

  • Technical Support Specialist

    1 month ago

    Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Technical Support Specialist to join our team at BLUE AERO JOB SERVICES INC. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. Your expertise will be...

  • Site Support Specialist

    1 week ago

    Cambridge, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Join our team at beBee Professionals in Cambridge as a Site Support Specialist. As a Site Support Specialist, you will be responsible for assisting skilled tradespeople, maintaining tools and equipment, and ensuring a safe and efficient work site.Key Responsibilities:Support skilled tradespeople on-site.Load and unload construction materials and...

  • Administrative Support Specialist

    1 week ago

    Cambridge, Ontario, Canada Davidson Contract Services Full time

    At Davidson Contract Services, we are seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including scheduling appointments, answering phone calls, and maintaining accurate records.Key Responsibilities:Scheduling and...

  • Technical Support Specialist

    2 weeks ago

    Cambridge, Ontario, Canada The Heico Companies LLC Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Shred-Tech. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, troubleshooting issues, and ensuring that our shredding systems are running smoothly.Key ResponsibilitiesProvide technical support to customers via...

  • Administrative Support Specialist

    1 week ago

    Cambridge, Ontario, Canada Davidson Contract Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Davidson Contract Services. As an Administrative Support Specialist, you will provide administrative support to our team, ensuring the smooth operation of our office.Key ResponsibilitiesProvide administrative support to the team, including...

  • Administrative Support Specialist

    1 week ago

    Cambridge, Ontario, Canada Punjab Tax solutions Inc. Full time

    Punjab Tax solutions Inc. is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our office operations, including implementing new administrative procedures, reviewing and evaluating existing procedures, and delegating work to...

  • Administrative Support Specialist

    1 week ago

    Cambridge, Ontario, Canada Swift Line Logistics Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Swift Line Logistics. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including scheduling appointments, answering phone calls, and maintaining accurate records.Key...

  • Desktop Support Specialist

    1 month ago

    Cambridge, Ontario, Canada Westport Fuel Systems Inc Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at Westport Fuel Systems Inc. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to employees across North America.Key Responsibilities:Provide timely and professional technical...

  • Technical Support Specialist

    2 months ago

    Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    Job SummaryBLUE AERO JOB SERVICES INC. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees.Key ResponsibilitiesTechnical Support: Respond to technical issues and provide solutions to clients and...

  • Technical Support Specialist

    2 months ago

    Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    Job SummaryBLUE AERO JOB SERVICES INC. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and employees.Key ResponsibilitiesTechnical Support: Respond to technical issues and provide solutions to clients and...

  • Desktop Support Specialist

    1 month ago

    Cambridge, Ontario, Canada Westport Fuel Systems Inc Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at Westport Fuel Systems Inc. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to employees across North America.Key Responsibilities:Provide timely and professional technical...

  • Technical Support Specialist

    1 month ago

    Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Technical Support Specialist to join our team at BLUE AERO JOB SERVICES INC. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. Your expertise will be...

  • Technical Support Specialist

    1 month ago

    Cambridge, Ontario, Canada BLUE AERO JOB SERVICES INC. Full time

    {"h2": "Job Summary", "p": "We are seeking a skilled Technical Support Specialist to join our team at BLUE AERO JOB SERVICES INC. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and other technology-related issues. Your expertise will be...

  • Automation Support Specialist

    2 months ago

    Cambridge, Ontario, Canada ATS Automation Full time

    Job Title: Automation Support SpecialistATS Automation is seeking a highly skilled Automation Support Specialist to join our team. As a key member of our Global Services team, you will provide technical support to our customers worldwide, troubleshooting and resolving complex automation issues.Responsibilities:Remotely troubleshoot and resolve controls...