Mobile Device Specialist

1 month ago

Cambridge, Ontario, Canada Evvo Full time
About Evvo

Evvo is a fast-growing clean-tech firm that specializes in integrating circular economy principles for large businesses and governments. Our approach extends device lifespans and offloads mobility-related queries from our clients' IT teams, a practice we call Delegated Mobility Management.

Job Summary

We are seeking a skilled Netsuite support specialist to join our team. The ideal candidate will have experience in supporting employees in all aspects of Evvo's Netsuite system and be knowledgeable about our proprietary technology, which delivers key advantages in data security, environmental sustainability, efficiency, and cost savings to our clients.

Key Responsibilities
  • Diagnose and troubleshoot mobile devices, including data wiping and preparation of shipping orders when necessary.
  • Perform data entry and reporting tasks.
  • Respect strict health and safety guidelines and participate in mandatory training.
  • Provide recommendations for problem resolution and participate in optimization meetings and exercises.
  • Abide by ISO 14001, ISO 45001, and R2 Standards as well as Ontario Health and Safety regulations.
Requirements
  • Excellent technical, problem-solving, and analytic skills.
  • Intuitive with technology.
  • Ability to work well in a team environment as well as independently.
  • Attention to detail.
  • Ability to work efficiently and independently.
  • Openness to work on various optimization, digital, and IT projects.
  • Eligibility to work in Canada.
  • Ability to pass a background check at the federal level.
  • Effective communication skills in English (mandatory) and French (non-mandatory).

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