Senior Enablement Specialist

2 weeks ago

Richmond Hill, Ontario, Canada opentext Full time
Unlock Your Potential at OpenText

Join our team of innovators and collaborators at OpenText, a global leader in information management. As a Senior Enablement Specialist, you will play a critical role in shaping the future of digital transformation.

Your Impact

Our Renewals teams are responsible for driving growth and retention of off-cloud and cloud contracts. To achieve this, we are modernizing and streamlining our Renewals Enablement program to equip our teams with the skills, knowledge, and expertise needed to succeed.

What You'll Do
  • Develop and implement a renewals enablement strategy that delivers impactful, on-the-job learning experiences.
  • Design, develop, and deliver training programs that improve global renewals organization skills and abilities.
  • Facilitate and track sales training programs that support Renewals enablement initiatives.
  • Support the continuous improvement and engagement of our training resources to ensure knowledge gaps are closed and desired business results are realized.
  • Collaborate with the broader renewals organization and learning community to develop, update, and revise training resources.
What We're Looking For
  • 2+ years of experience in instructional design, development, or adult learning.
  • 2-5 years of experience in Enablement, software industry, sales, or renewal contract background preferred.
  • Experience using eLearning tools such as Articulate and Camtasia required.
  • Excellent written, oral, presentation, and communication skills.
  • Experience in training design and development across multiple modalities.
  • Highly organized and detail-oriented with a continuous improvement mindset.
  • Demonstrates professionalism, diplomacy, and versatility.
  • Self-starter that can work autonomously and collaboratively in a fast-paced environment.
  • Demonstrates knowledge and understanding of learning principles, industry design standards, and modern learning best practices.
About OpenText

At OpenText, we're committed to building an inclusive work environment that values diversity, equity, and inclusion. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

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