Service Advisor

4 weeks ago


Thunder Bay, Ontario, Canada The 401 Group of Companies Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Assess customer needs and provide accurate diagnoses of vehicle issues
  • Develop and present repair estimates to customers, ensuring transparency and clarity
  • Coordinate with technicians to ensure timely and efficient repairs
  • Provide exceptional customer service, addressing concerns and resolving issues in a professional and courteous manner
  • Maintain accurate records of customer interactions and repair history
Requirements
  • Minimum 2 years of experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Valid G driver's license
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

The 401 Group of Companies is a leading provider of automotive services, with a commitment to excellence and customer satisfaction. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.


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