Assistant Manager, 48th Ave

2 months ago

County of Athabasca No, Canada Mark's Full time

About the Role

This is a leadership position at Mark's, responsible for overseeing the daily operations of a retail store. The ideal candidate will have a proven track record of coaching, mentoring, and developing team members, as well as building and managing daily and weekly plans for the department and store.

Key Responsibilities

  • Provide leadership to the team, consistently coaching and following up to ensure delivery of service model standards to each customer.
  • Lead the B2B Mark's Commercial Business function, including order entry and management, and coach team to ensure accurate and timely ordering and delivery to customer.
  • Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
  • Support customer experience through timely processing and movement of inventory to the salesfloor.
  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • Manage scheduling and follow up of execution on shipping/receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
  • Assist in preparation and execution of annual inventories.
  • Follow and ensure compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
  • Assume responsibility for all operations of the store in the absence of the Store Manager.

Requirements

  • Proven ability to coach, mentor, and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
  • Proven ability to build and manage a daily, weekly plan for the department and store.
  • Exceptional communication skills and organizational skills.
  • Superior training and mentoring skills.
  • 3-5 years retail experience required.
  • High energy, enthusiasm, and a drive to succeed.
  • Basic computer skills required.

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