Retail Customer Service Representative

3 weeks ago


Mississauga, Ontario, Canada Purolator Inc Full time

About the Role

Purolator Inc is seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and working collaboratively with our team to ensure excellent customer experience.

Key Responsibilities

  • Provide exceptional customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Work collaboratively with our team to ensure excellent customer experience, including communicating with customers, resolving issues, and providing solutions.
  • Resolve customer complaints and issues in a fair and timely manner, ensuring that customers are satisfied with the outcome.
  • Work with our team to identify and implement process improvements to enhance customer experience and efficiency.
  • Develop and maintain strong relationships with our customers, vendors, and other stakeholders to ensure excellent customer service and support.

Requirements

  • 3-12 months customer service experience preferred.
  • 3-12 months retail experience preferred.
  • Ability to lift 70lbs and stand for 3 hour intervals.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

Purolator Inc offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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