Bilingual Collections Specialist

3 weeks ago


Markham, Ontario, Canada Randstad Full time
Job Title: Bilingual Collections Agent

We are seeking a highly skilled Bilingual Collections Agent to join our team at a top 5 bank in Markham or Saint John NB. As a Bilingual Collections Agent, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with customers in French and English
  • Work collaboratively with the collections team to resolve customer issues
  • Meet or exceed performance metrics and targets
Requirements:
  • Bilingual in French and English
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and problem-solving skills

This is a 12-month contract opportunity with a high possibility of conversion to full-time. The ideal candidate will have excellent customer service skills, be bilingual in French and English, and have the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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