Bilingual French Collections Specialist
2 months ago
- Comply with all Federal Fair Credit Reporting Act rules and regulations
- Process Payments
- Handle inbound and outbound collections calls and correspondence
- Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Direct all billing and reporting activities in accordance to deadlines
- Correctly process bankruptcy filings when received
- Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
- Document all customer payments to the right reports
- Oversee and update customer files to ensure data accuracy
- Microsoft Excel experience preferred
- Solid understanding of Microsoft Excel
- Prior experience working with collections/accounting software
- AA or BS/BA in Accounting preferred
- Excellent written, verbal and social communication skills
- 2+ years of prior high volume collections experience
- Ability to analyze and make decisions on customer accounts
CB Canada is a leading provider of financial services, and we are seeking a highly skilled Collections Specialist to join our team.
", "About the Role": "This is a long-term contract/temporary position available in the Markham, Ontario area.
", "Why Work with Us": "We offer competitive compensation and benefits, as well as opportunities for career growth and development.
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