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Benefits Coordinator

2 months ago


Edmonton, Alberta, Canada Ellement Consulting Full time
Job Summary

We are seeking a highly organized and detail-oriented Benefits Administrator to join our team at Ellement Consulting Group. As a key member of our organization, you will play a pivotal role in ensuring the accuracy and integrity of member, employer, and service provider records.

Key Responsibilities
  • Record Management: Establish and maintain accurate and up-to-date records for members, service providers, and employers.
  • Quality Assurance: Perform thorough quality assurance checks on all data entries to verify accuracy and completeness.
  • Eligibility and Member Updates: Regularly update eligibility statuses and make necessary adjustments to member records as required.
  • Drug Card Management: Manage the tracking system for drug cards and ensure timely mailing to members.
  • CDA Report Uploads: Upload Client Data Administrator (CDA) reports on a weekly basis to maintain current data flows.
  • Health & Welfare Payments: Process self-payments for Health & Welfare benefits, ensuring accuracy and timely record-keeping.
  • Correspondence and Inquiries: Generate and dispatch correspondence to inform and guide members regarding their benefits, and respond promptly to inquiries from other departments.
  • Reporting and Analysis: Run various reports on a monthly basis to support departmental functions and provide insights into operations.
  • Process Optimization: Continuously analyze current processes for efficiency improvements, seeking smarter ways of executing tasks to enhance productivity.
Requirements
  • Education: High School Diploma or equivalent.
  • Technical Skills: Proficient in Microsoft Office Suite, with strong computer skills and accurate keyboarding skills.
  • Experience: Previous office experience is beneficial, providing a practical understanding of office dynamics and procedures.
  • Communication and Organizational Skills: Excellent writing and verbal communication skills, with the ability to prioritize tasks effectively and meet company service standards consistently.
  • Attention to Detail: A commitment to accuracy and attention to detail is critical for ensuring the accuracy of work and maintaining high-quality standards.
  • Teamwork and Adaptability: Ability to establish and maintain effective working relationships, work independently, and as part of a team, with flexibility and adaptability in varying work settings.