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Field Property Claims Specialist, New Brunswick

2 months ago

Dieppe, Canada Intact Financial Corporation Full time
About the Role

We're seeking a skilled Field Property Claims Specialist to join our team in New Brunswick. As a key member of our team, you'll be responsible for evaluating property damage and providing quality service to our clients.

Key Responsibilities
  • Conduct field inspections to assess property damage and evaluate replacement or restoration requirements.
  • Identify process improvement opportunities and recommend changes to policies or procedures to maintain quality service and competitiveness.
  • Maintain effective communication channels with claims departments and stakeholders.
  • Coach and train other appraisers and adjusters as needed.
  • Establish and maintain productive business relationships with repair facilities and service providers.
  • Assist in the screening and review of vendor performance to ensure compliance with professional and corporate standards.
  • Prepare repair estimates and obtain cost agreements from contractors or quotations on restoration or replacement.
  • Prepare total loss evaluations and facilitate their disposal, if applicable.
Requirements
  • University degree or equivalent combination of training and experience.
  • Minimum 3 years of experience in property claims.
  • High-level knowledge of Xactimate/XactAnalysis estimating software.
  • Comprehensive knowledge of mitigation, construction, and repair procedures.
  • Effective verbal communication skills, with experience in interviewing, coaching, and client interaction.
  • Good written communication skills to draft claims reports.
  • Valid driver's license and good driving record.
  • Bilingualism is considered an asset.
What We Offer
  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, including virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account to promote an active and healthy lifestyle.
  • Access to tools and resources for physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem with learning journeys, interactive content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, and amplify voices.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program that values your unique contributions to your community.
We Are an Equal Opportunity Employer

We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.