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Sales Support Specialist

3 months ago

Québec, Quebec, Canada Wesco Full time

Wesco International, Inc. is actively looking for a committed and skilled Sales Support Specialist - Internal Sales to become a part of our dynamic team. In this position, you will engage with current clients to boost sales and improve the overall customer experience. Working closely with the external sales team, your efforts will contribute to meeting sales objectives while delivering exceptional service.

Key Responsibilities:

  • Process orders through electronic communication and phone interactions, ensuring accurate entry of items and prompt delivery.
  • Suggest complementary products to enhance sales and fulfill customer requirements.
  • Recognize and pursue potential sales leads from diverse channels.
  • Continuously refine sales methodologies and operational procedures.
  • Prepare and follow up on proposals to secure business.
  • Examine customer orders and take appropriate actions to ensure timely fulfillment.
  • Maintain reports on backorders and communicate updates to customers.
  • Provide insights on market trends and customer feedback to management.

Required Qualifications:

  • High School Diploma or Equivalent is mandatory; a Bachelor's degree is preferred.
  • 2-4 years of experience in sales and sales support roles.
  • Proficient in Microsoft Office and basic computer applications.
  • Strong ability to multitask and work collaboratively within a team.
  • Exceptional verbal and written communication skills.
  • Detail-oriented with a proactive approach to tasks.
  • Capable of analyzing and resolving issues independently.
  • Willingness to travel as needed.

If you are interested in joining a vibrant team in a fast-paced setting, Wesco International, Inc. is an excellent choice. We are dedicated to providing equal employment opportunities and promoting a diverse and inclusive workplace for all team members. Join us in shaping the future of sales at Wesco.