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Medical Office Coordinator

2 months ago

Kenora District, Canada ALTITUDE HEALTHCARE SERVICES Full time
Job Title: Medical Administrative Assistant

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Altitude Healthcare Services.

Job Summary:

The Medical Administrative Assistant will provide administrative support to our healthcare team, ensuring the smooth operation of our office. This role will involve scheduling appointments, managing office procedures, and providing exceptional customer service to our patients and clients.

Key Responsibilities:
  • Schedule and confirm appointments with patients and healthcare providers
  • Determine and establish office procedures and routines to ensure efficient operations
  • Perform data entry and maintain accurate records
  • Provide exceptional customer service to patients and clients
  • Type and proofread correspondence, forms, and other documents
  • Supervise office and volunteer staff, ensuring they are meeting their responsibilities
  • Recruit and hire workers and carry out related staffing actions
  • Plan, develop, and implement recruitment strategies to attract top talent
  • Negotiate collective agreements on behalf of employers or workers
  • Manage contracts and maintain digital databases
  • Greet patients and direct them to contacts or service areas
  • Consult with clients after sale to provide ongoing support
  • Conduct performance reviews and assign, coordinate, and review projects and programs
  • Work with minimal supervision and answer telephone and relay telephone calls and messages
  • Answer electronic enquiries and compile data, statistics, and other information
  • Liaise with management, union officials, and HR consultants
  • Order office supplies and maintain inventory
  • Record and prepare minutes of meetings, seminars, and conferences
  • Work with the marketing department to understand and communicate marketing messages to the field
  • Set up and maintain manual and computerized information filing systems
  • Plan, organize, direct, control, and evaluate daily operations
Requirements:
  • 1-2 years of experience in a medical administrative role
  • College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years
  • Excellent oral and written communication skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment
  • Ability to multitask and prioritize tasks
  • Reliability and attention to detail
What We Offer:
  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development