Client Service Representative
6 days ago
About the Role
We are seeking a highly skilled and motivated Client Service Representative to join our team at the Family Maintenance Enforcement Program. As a key member of our team, you will be responsible for providing exceptional client service and support to families in need.
Key Responsibilities
- Respond to client inquiries and provide accurate information in a fast-paced environment
- Listen effectively to clients and ask probing questions to gain a better understanding of their needs
- Compose replies to email, phone, and mail inquiries, and prepare tracking forms
- Interact with other organizations outside of the program while maintaining client confidentiality
Requirements
- A high school diploma is required; post-secondary education is considered an asset
- Strong MS Office skills and proficient keyboarding and data entry skills
- Ability to adapt to changing circumstances and utilize effective conflict resolution skills
What We Offer
We offer a competitive salary, flexible work arrangements, extended benefits, and a comprehensive training program. If you are a motivated and detail-oriented individual who is passionate about providing exceptional client service, we encourage you to apply.
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