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Customer Service Representative

2 months ago

Kamloops, British Columbia, Canada Mobile Snap Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team at Mobile Snap as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, addressing complaints, and ensuring customer satisfaction.

Key Responsibilities
  • Coordinate special events and promotions to engage with customers
  • Address customer complaints and concerns in a professional and timely manner
  • Provide accurate and timely information to customers
  • Process billing and refunds, and maintain accurate records
  • Perform general office duties, including receiving and logging complaints
Requirements
  • Experience in customer service or a related field is an asset
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and problem-solving skills
  • Proficiency in English language
What We Offer

As a Customer Service Representative at Mobile Snap, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.