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Ambulatory Clinic Registration Clerk

2 months ago

Vancouver, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Ambulatory Clinic Registration Clerk to join our team at BC Children's Hospital. As a key member of our healthcare team, you will be responsible for scheduling and booking patient appointments, registering patients, and performing various administrative tasks.

Key Responsibilities

  • Schedule and book patient appointments and follow-up appointments using a computerized scheduling system.
  • Receive and register patients upon arrival, ensuring accurate and complete patient demographics.
  • Perform receptionist and clerical duties, including answering telephones, responding to inquiries, and greeting patients and families.
  • Assemble and maintain client charts, utilizing appropriate forms and layout in accordance with established procedures.
  • Perform referral functions, including gathering additional information, performing data entry, and receiving and processing related paperwork.
  • Schedule new referrals based on established criteria, working with physicians, clinic nurses, and other allied health professionals.

Requirements

  • Completion of Grade 12.
  • Two (2) years' recent experience in a healthcare setting, or an equivalent combination of education and experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of medical terminology and computerized scheduling systems.

What We Offer

  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs.
  • Access to professional development opportunities, including in-house training programs and courses.
  • A remote work-friendly environment, welcoming flexible work options.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

About Us

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people. We are committed to equity in our hiring and employment practices, and we invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.