Ambulatory Clinic Registration/Booking Clerk
4 weeks ago
Job Summary
As a Registration/Booking Clerk with BC Women's Hospital & Health Centre, you will play a vital role in ensuring the smooth operation of our ambulatory clinic. Your primary responsibility will be to schedule and book patient appointments, utilizing a computerized scheduling system to manage complex interdisciplinary appointments.
Key Responsibilities
- Schedule and book patient appointments, including follow-up appointments, using a computerized scheduling system.
- Receive and register patients upon arrival, ensuring accurate and complete patient demographics.
- Perform receptionist and clerical duties, including answering telephones, responding to inquiries, and greeting patients and families.
- Assemble and maintain client charts, utilizing established procedures and filing documentation.
- Perform referral functions, including gathering information, data entry, and processing related paperwork.
- Schedule new referrals based on established criteria, working with physicians, clinic nurses, and other allied health professionals.
Requirements
- Completion of Grade 12.
- Two (2) years' recent experience in a related field, or an equivalent combination of education and experience.
- Knowledge of medical terminology and effective communication skills.
- Ability to work effectively in a team environment and maintain confidentiality.
- Awareness of and commitment to reconciliation and Indigenous cultural safety.
What We Offer
- A comprehensive benefits package, including a municipal pension plan and psychological health & safety programs.
- Access to professional development opportunities, including in-house training programs and courses.
- A remote work-friendly environment, with flexible work options available.
- A premium discount program offering a wide range of local and national discounts.
About Us
BC Women's Hospital & Health Centre is part of the Provincial Health Services Authority, dedicated to improving the health of women, newborns, and families through a comprehensive range of services, research, and education.
We are committed to employment equity and recognize the importance of a diverse and inclusive work environment. We welcome applications from qualified individuals who share our values and are committed to reconciliation and Indigenous cultural safety.
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