Ambulatory Clinic Registration/Booking Clerk

4 weeks ago


Vancouver, British Columbia, Canada PHSA Full time

Job Summary

As a Registration/Booking Clerk with BC Women's Hospital & Health Centre, you will play a vital role in ensuring the smooth operation of our ambulatory clinic. Your primary responsibility will be to schedule and book patient appointments, utilizing a computerized scheduling system to manage complex interdisciplinary appointments.

Key Responsibilities

  • Schedule and book patient appointments, including follow-up appointments, using a computerized scheduling system.
  • Receive and register patients upon arrival, ensuring accurate and complete patient demographics.
  • Perform receptionist and clerical duties, including answering telephones, responding to inquiries, and greeting patients and families.
  • Assemble and maintain client charts, utilizing established procedures and filing documentation.
  • Perform referral functions, including gathering information, data entry, and processing related paperwork.
  • Schedule new referrals based on established criteria, working with physicians, clinic nurses, and other allied health professionals.

Requirements

  • Completion of Grade 12.
  • Two (2) years' recent experience in a related field, or an equivalent combination of education and experience.
  • Knowledge of medical terminology and effective communication skills.
  • Ability to work effectively in a team environment and maintain confidentiality.
  • Awareness of and commitment to reconciliation and Indigenous cultural safety.

What We Offer

  • A comprehensive benefits package, including a municipal pension plan and psychological health & safety programs.
  • Access to professional development opportunities, including in-house training programs and courses.
  • A remote work-friendly environment, with flexible work options available.
  • A premium discount program offering a wide range of local and national discounts.

About Us

BC Women's Hospital & Health Centre is part of the Provincial Health Services Authority, dedicated to improving the health of women, newborns, and families through a comprehensive range of services, research, and education.

We are committed to employment equity and recognize the importance of a diverse and inclusive work environment. We welcome applications from qualified individuals who share our values and are committed to reconciliation and Indigenous cultural safety.



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