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Restaurant Operations Manager

2 months ago

Moose Jaw, Saskatchewan, Canada Ruchi's Masala House Full time
About Ruchi's Masala House

We are a reputable restaurant chain seeking a skilled Restaurant Operations Manager to oversee the daily operations of our establishment. As a key member of our team, you will be responsible for ensuring the smooth execution of our business strategies and maintaining the highest standards of quality and customer service.

Key Responsibilities
  • Leadership and Management
    • Supervise a team of 3-4 staff members to ensure efficient and effective operation of the restaurant.
  • Operations and Administration
    • Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics.
    • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Customer Service and Relations
    • Address customer complaints or concerns in a professional and courteous manner.
    • Provide excellent customer service to ensure customer satisfaction and loyalty.
  • Marketing and Sales
    • Participate in marketing plans and implementation to promote the restaurant and increase sales.
  • Security and Safety
    • Ensure health and safety regulations are followed to maintain a safe working environment.
    • Conduct regular security checks and maintain a secure environment for staff and customers.
  • Computer and Technology
    • Utilize MS Office and other software applications to manage restaurant operations and maintain accurate records.
  • Work Conditions and Physical Capabilities
    • Work in a fast-paced environment with tight deadlines and repetitive tasks.
    • Combine sitting, standing, and walking to perform job duties.
  • Personal Suitability
    • Demonstrate accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliability, and team player abilities.
Requirements
  • Bachelor's degree in a related field.
  • 1-2 years of experience in restaurant management or a related field.
  • Basic security clearance and a clean driving record.
  • Ability to multitask and work under pressure.