Sales Account Specialist

4 weeks ago

Ottawa, Ontario, Canada Carrier Enterprise Canada Full time

Position: Commercial Account Manager

Reporting To: Commercial Sales Manager

Location: Ottawa, ON

Carrier Enterprise Canada is a prominent subsidiary of Watsco, Inc., the largest independent distributor in the HVAC/R sector globally. We specialize in distributing leading brands such as Carrier, Bryant, and Payne, catering to both Commercial and Residential markets, alongside a comprehensive range of aftermarket parts, supplies, and accessories. With 36 locations across Canada, we are excited to welcome applications for the role of Commercial Account Manager.

The Opportunity

  • Drive sales performance and enhance market presence for our Aftermarket Parts product lines and Carrier, Bryant, and Payne equipment.
  • Identify and engage new customers and dealers to expand territory coverage.
  • Foster robust client relationships while delivering exceptional customer service.
  • Proactively explore new business channels and support retail initiatives.
  • Introduce potential customers and dealers to our offerings and services.
  • Prepare quotes for customers and relay market insights back to the organization.
  • Keep clients informed about product availability and order statuses.
  • Deliver product information and support to customers.
  • Assist the credit department in managing outstanding debts and resolving customer disputes.
  • Provide backup support to the Counter team as needed.
  • Compile and submit weekly sales reports.
  • Participate in after-hours call-out services for customer support.
  • Coordinate and facilitate customer training sessions with vendor assistance.

What You Offer

  • A minimum of three to five years of experience in HVAC/R sales.
  • Post-secondary education in HVAC or a related field.
  • A self-motivated, organized individual with a strong drive for sales success.
  • Excellent communication and interpersonal skills.
  • A customer-centric approach to service.
  • Proficiency in computer applications.
  • Knowledge and skills in refrigeration.
  • Demonstrated abilities in negotiation, sales, and leadership.

Why work for Carrier Enterprise Canada?

  • We cultivate a culture focused on sustainable growth through engagement, empowerment, and accountability.
  • Our team is built on trust and integrity.
  • We believe our employees are key to delivering exceptional customer experiences.
  • We offer competitive salaries, incentives, and benefits.
  • We invest significantly in training, providing top-tier tools and effective sales methodologies.
  • We celebrate our successes together as a team.

*Carrier Enterprise Canada is an equal opportunity employer. We are dedicated to inclusive recruitment and selection processes. If you require accommodations during the recruitment process, please inform the recruiter to ensure a fair and equitable experience.

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