Restaurant Operations Manager
6 days ago
We are seeking a highly skilled Restaurant Supervisor to join our team at Kenora Pizza LTD. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.
Key Responsibilities- Operations Management
- Develop and implement efficient systems and procedures to manage restaurant operations, including inventory management, staff scheduling, and customer service.
- Monitor and control costs, including labor, inventory, and supplies.
- Staff Supervision
- Supervise and train a team of food service staff, including cooks, servers, and hosts/hostesses.
- Provide guidance and support to staff to ensure that they are meeting the highest standards of quality and customer service.
- Customer Service
- Ensure that all customers receive exceptional service, including prompt and friendly service, accurate orders, and a clean and welcoming dining environment.
- Address customer complaints and concerns in a professional and courteous manner.
- Inventory Management
- Manage inventory levels, including food, supplies, and equipment.
- Monitor and control inventory costs, including waste and spoilage.
- Reporting and Analysis
- Prepare and submit regular reports on restaurant operations, including sales, labor, and inventory data.
- Analyze data to identify trends and areas for improvement.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a restaurant or food service environment.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
The Restaurant Supervisor will work in a fast-paced environment with tight deadlines and will be required to stand for extended periods, bend, crouch, and kneel. The ability to work in a physically demanding environment is essential.
Personal Suitability- Client Focus
- Ability to provide exceptional customer service and ensure that all customers receive a positive experience.
- Efficient Interpersonal Skills
- Ability to work effectively with staff, management, and customers.
- Excellent Oral Communication
- Ability to communicate effectively with staff, management, and customers.
- Flexibility
- Ability to adapt to changing circumstances and priorities.
- Team Player
- Ability to work collaboratively as part of a team.
- Initiative
- Ability to take initiative and make decisions in a fast-paced environment.
- Dependability
- Ability to be reliable and dependable in a fast-paced environment.
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