Restaurant Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at McDonald's Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities- Leadership and Management
- Supervise and manage a team of restaurant staff, providing guidance and support to ensure that they are meeting their job responsibilities and achieving their goals.
- Develop and implement strategies to improve employee engagement, retention, and performance.
- Customer Service
- Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Monitor customer feedback and use it to make improvements to our service and operations.
- Operations and Administration
- Oversee the day-to-day operations of the restaurant, including inventory management, cash handling, and scheduling.
- Ensure that our restaurant is clean, safe, and well-maintained, meeting all health and safety regulations.
- Financial Management
- Manage the restaurant's finances, including budgeting, forecasting, and reporting.
- Monitor sales and profitability, identifying areas for improvement and implementing strategies to increase revenue.
- Marketing and Promotion
- Develop and implement marketing and promotional strategies to attract and retain customers.
- Monitor the effectiveness of our marketing efforts and make adjustments as needed.
- Education and Experience
- College/CEGEP diploma or equivalent.
- 3-5 years of experience in a restaurant management role.
- Skills and Qualifications
- Excellent leadership and management skills.
- Strong customer service skills.
- Ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic computer skills, including Microsoft Office and point of sale systems.
- Competitive Salary and Benefits
- A competitive salary and benefits package, including group insurance benefits.
- Opportunities for Advancement
- Opportunities for career advancement and professional growth.
- Support for Employees
- Support for employees with disabilities, including mentorship and coaching opportunities.
- Support for employees who are new to Canada, including mentorship and coaching opportunities.
- Support for employees who are veterans, including mentorship and coaching opportunities.
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