Customer Sales Representative

2 weeks ago


Kelowna, British Columbia, Canada SiteOne Landscape Supply Full time

**Job Summary**

SiteOne Landscape Supply is seeking a highly motivated and customer-focused Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for delivering exceptional customer service, cultivating strong relationships with customers, and driving sales growth.

**Key Responsibilities**

  • Provide exceptional customer service to all SiteOne customers, ensuring their needs are met and exceeded.
  • Cultivate and manage strong relationships with customers, understanding their business needs and preferences.
  • Assist customers with their questions and needs, either in person, via phone, or through online ordering.
  • Pull and prepare inventory orders for customer pickup or delivery.
  • Proactively identify and capitalize on opportunities to grow sales with current and potential customers.
  • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
  • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

**Requirements**

  • Minimum of 1 year experience in a retail or wholesale setting, preferred.
  • Excellent customer service skills.
  • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
  • Ready and willing to learn and adopt new technologies and ways of working.
  • Ability to think quickly and make sound decisions.
  • Inventory management experience helpful.
  • Must be able to lift a minimum of 50 pounds.
  • High school diploma or equivalent preferred.

**Benefits**

  • Weekly paychecks with DailyPay available.
  • Competitive compensation.
  • Medical, dental, and vision plans.
  • Paid time off and paid holidays.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Lucrative associate referral program.
  • Company apparel and work boot vouchers.
  • Opportunity for advancement.
  • Paid training and business certifications available.
  • Free counseling services/employee assistance program.
  • Life insurance and short- and long-term disability insurance.
  • Product discounts.
  • Most branches never work Sundays.


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