Restaurant Operations Manager
5 days ago
We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our team at A&W Restaurant Gravenhurst. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.
Key Responsibilities:- Evaluate daily operations to ensure efficiency and effectiveness
- Monitor staff performance and provide coaching and feedback to improve productivity and quality
- Plan and organize daily operations, including scheduling and inventory management
- Recruit, train, and develop staff to meet business needs
- Supervise staff and ensure compliance with company policies and procedures
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews and provide feedback to staff
- Organize and maintain inventory, including ordering and receiving supplies
- Address customer complaints and provide exceptional customer service
- Plan, organize, direct, control, and evaluate daily operations to ensure business objectives are met
Our restaurant operates in a fast-paced environment with tight deadlines and repetitive tasks. You will work under pressure to ensure the smooth operation of the restaurant and provide exceptional customer service.
Requirements:- 2 years of experience in a restaurant management role
- High school diploma or equivalent required
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and under pressure
- Strong organizational and time management skills
- Ability to lead and motivate a team
English is the primary language spoken in our restaurant, and you will be required to communicate effectively with staff and customers in English.
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