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    Job Title: Restaurant General ManagerAbout the Role:We are seeking a highly organized and experienced Restaurant General Manager to join our team at Papa John's. As a Restaurant General Manager, you will be responsible for allocating resources, authorizing department establishment, and representing the organization in official functions.Key...

General Manager

2 months ago


Kamloops, British Columbia, Canada Papa John's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations at Papa John's. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Establish clear goals and objectives for the restaurant, aligning with company targets
    • Monitor and control labor costs, inventory, and expenses to optimize profitability
  • Customer Service and Experience
    • Ensure exceptional customer service, responding to customer feedback and concerns
    • Develop and implement strategies to increase customer loyalty and retention
  • Operations and Logistics
    • Oversee the preparation and presentation of food and beverages, ensuring high-quality standards
    • Manage inventory, supplies, and equipment to maintain efficient operations
  • Financial Management
    • Prepare and manage budgets, forecasts, and financial reports
    • Monitor and control cash handling, credit card transactions, and other financial activities
Requirements
  • Education and Experience
    • College or CEGEP diploma in a related field (e.g., hospitality, business, or management)
    • Minimum 1 year of experience in a restaurant management role, preferably in a fast-paced environment
  • Skills and Qualities
    • Strong leadership and communication skills
    • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
    • Excellent customer service and problem-solving skills
    • Strong analytical and financial management skills
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment