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Customer Service Ambassador

2 months ago


Newmarket, Ontario, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting U-Haul's products and services.

Key Responsibilities:

  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use technology to manage rentals, inventory, and customer interactions.
  • Operate equipment, including trucks and trailers, to ensure efficient and safe rental processes.
  • Inspect and maintain equipment to ensure it is in good working condition.
  • Answer customer questions and provide education on U-Haul products and services.
  • Prepare rental invoices and process equipment returns.
  • Perform other duties as assigned to support the team and achieve business objectives.

Requirements:

  • Valid driver's license and good driving record.
  • High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.

U-Haul Offers:

  • Paid holidays, vacation, and sick days.
  • Career stability and opportunities for advancement.
  • Valuable on-the-job training and education.
  • Complete benefit plan and RRSP payroll deduction plan.
  • Deferred profit-sharing plan and You Matter Program (EAP).
  • Wellness programs and discounts on products and services.