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Customer Service Ambassador
2 months ago
Job Summary:
U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting U-Haul's products and services.
Key Responsibilities:
- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use technology to manage rentals, inventory, and customer interactions.
- Operate equipment, including trucks and trailers, to ensure efficient and safe rental processes.
- Inspect and maintain equipment to ensure it is in good working condition.
- Answer customer questions and provide education on U-Haul products and services.
- Prepare rental invoices and process equipment returns.
- Perform other duties as assigned to support the team and achieve business objectives.
Requirements:
- Valid driver's license and good driving record.
- High school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.
Physical Demands:
The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.
U-Haul Offers:
- Paid holidays, vacation, and sick days.
- Career stability and opportunities for advancement.
- Valuable on-the-job training and education.
- Complete benefit plan and RRSP payroll deduction plan.
- Deferred profit-sharing plan and You Matter Program (EAP).
- Wellness programs and discounts on products and services.