Customer Experience Ambassador

1 day ago


Newmarket, Ontario, Canada Indigo Books & Music Inc. Full time
Customer Experience Representative

Indigo is seeking a Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our product to tell stories.

Key Responsibilities:

  • Create a positive and engaging customer experience
  • Provide exceptional customer service
  • Assist customers with product information and recommendations
  • Maintain a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales goals

Requirements:

  • Previous retail experience an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Availability to work a flexible schedule, including evenings and weekends

At Indigo, we are committed to creating a welcoming and inclusive environment for our customers and employees. We believe that fostering diversity and inclusion brings out the best in everyone and creates a joyful and welcoming environment for all. We welcome applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need.



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