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Global Corporate Banking Director

2 months ago


Old Toronto, Ontario, Canada Scotiabank Full time
Job Title: Director - Global Corporate & Multinational Client Service

Requisition ID: 206433

Role Overview:

We are seeking a highly skilled and experienced Director to join our team in Global Corporate Banking. As a key member of our team, you will be responsible for coordinating between countries coverage teams, including Relationship Managers, Cash Treasury Desk, Trade and GTB teams. Your primary focus will be on providing a differentiated service model to Multinational clients, ensuring all activities are conducted in accordance with governing regulations, internal policies, and procedures.

Key Responsibilities:

  • Act as a first point-of-contact for client global servicing needs, coordinating with global and local Relationship Managers and relationship support teams.
  • Strengthen client relationships by delivering market differentiating service through proactive engagement, anticipating client needs, and unique business requirements.
  • Support the delivery of value propositions for the Bank and the client at the global level, executing service level agreements aligned to the Bank's multinational client standards.
  • Simplify and enhance client experience through seamless coordination between Countries, Relationship Managers, and Servicing teams.
  • Coordinate and oversee global business relationship pipelines, communicating cross-border initiatives to local teams.
  • Coordinate global business referrals with the appropriate Relationship Managers and Sales teams.
  • Coordinate with partners to provide consistent onboarding and servicing client experiences across the Bank's global footprint.
  • Support local Relationship Managers with client relationships and assist in the execution of account plans.
  • Champion a client-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge to earn client primacy.
  • Takes responsibility for escalated client and partner inquiries, concerns, or complaints, resolving matters promptly and accurately.

Requirements:

  • Bachelor of Business Administration or Finance
  • Experience in the finance industry and a keen interest in financial markets
  • High knowledge of all Bank's monitoring, regulatory, and compliance requirements
  • Experience in Capital Markets - FICC, Equities, and Prime Services and Transaction Banking
  • English required, Spanish language competency is an asset

What We Offer:

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank. We are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.