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Airline Solutions Coordinator
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as an Airline Solutions Specialist.
Key Responsibilities- Act as a liaison between our airline customers and internal departments to ensure timely and accurate communication of customer requirements.
- Monitor passenger meal and aircraft movement information and disseminate it to internal departments as required.
- Liaise with our central order control office in Toronto to ensure seamless communication and coordination.
- Respond to time-sensitive calls from external and internal customers, prioritizing tasks and managing multiple priorities simultaneously.
- Utilize various airlines systems to retrieve meal and aircraft updates, and enter and maintain customer orders in our ERP system.
- Audit billing to confirm all items and services provided are accounted for.
- High school diploma or college diploma.
- Previous customer service experience and experience in a highly time-sensitive environment.
- Excellent communication, organizational, and problem-solving skills.
- Intermediate computer skills, data entry, and detail-oriented.
- Experience with ERP systems is a plus.
- No waiting period for medical or dental benefits.
- RRSP matching.
- Free parking.
- Free access to an employee assistance program.
- Company-wide corporate discounts.
$50,000 to $53,000 + benefits.