Chief Host/Hostess

8 hours ago

Calgary, Alberta, Canada Home and Away Calgary Full time
Job Title: Chief Host/Hostess

We are seeking a highly skilled and experienced Chief Host/Hostess to join our team at Home and Away Calgary. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable dining experience.

Key Responsibilities:
  • Supervise and train staff to provide excellent customer service
  • Manage the dining room and ensure that it is clean and well-maintained
  • Coordinate with the kitchen to ensure that food is delivered promptly and to the correct table
  • Handle customer complaints and resolve issues in a professional and courteous manner
  • Monitor and maintain inventory levels of supplies and equipment
  • Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
  • Proven experience in a similar role, preferably in a high-volume restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and in a fast-paced environment
  • Knowledge of food and beverage service standards and procedures
  • Ability to train and develop staff to meet the needs of the business
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • A chance to work with a talented and experienced team

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