Retail Store Supervisor

1 week ago


Quesnel, Canada 0919984 BC Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 0919984 BC Ltd. as a key member of our retail operations.

Key Responsibilities
  • Leadership and Team Management: Supervise and co-ordinate the activities of a team of 3-4 sales associates, including cashiers, grocery clerks, and shelf stockers.
  • Merchandise Management: Order and manage inventory, ensuring that stock levels are maintained and that merchandise is displayed in an attractive and appealing manner.
  • Customer Service: Provide excellent customer service, resolving issues and responding to customer requests and complaints in a professional and courteous manner.
  • Operations and Administration: Authorize payments, prepare reports on sales volumes and merchandising, and maintain accurate records of sales and inventory.
  • Training and Development: Hire, train, and develop staff to ensure that they have the skills and knowledge required to perform their duties effectively.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a retail environment.
  • Language: English.
  • Work Schedule: 32 to 40 hours per week.
Work Environment

The successful candidate will work in a fast-paced retail environment, with a combination of sitting, standing, and walking. The ability to work under pressure and meet tight deadlines is essential.

Personal Qualities
  • Accurate: Attention to detail and ability to maintain accurate records.
  • Client Focus: Excellent customer service skills and ability to respond to customer requests and complaints.
  • Efficient Interpersonal Skills: Ability to work effectively with colleagues and customers.
  • Excellent Oral Communication: Ability to communicate effectively with colleagues and customers.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Organized: Ability to prioritize tasks and manage time effectively.
  • Reliability: Ability to maintain a high level of reliability and accountability.
  • Team Player: Ability to work collaboratively as part of a team.


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