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Restaurant Assistant Manager

2 months ago

Yellowknife, Northwest Territories, Canada Yellowknife Restaurant Limited Partnership Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Yellowknife Restaurant Limited Partnership. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management
    • Develop and implement operational procedures to ensure efficient service delivery
    • Manage inventory, supplies, and equipment to maintain optimal levels
    • Conduct regular inventory counts and reconcile discrepancies
  • Customer Service
    • Ensure exceptional customer service standards are met at all times
    • Address customer complaints and concerns in a professional and timely manner
    • Develop and implement strategies to increase customer satisfaction and loyalty
  • Team Management
    • Supervise and train restaurant staff to ensure they have the skills and knowledge required to perform their duties
    • Conduct regular performance reviews and provide feedback to staff
    • Develop and implement training programs to improve staff skills and knowledge
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and financial reporting
    • Monitor and control labor costs, inventory costs, and other expenses
    • Develop and implement strategies to increase revenue and reduce costs
  • Marketing and Promotion
    • Develop and implement marketing and promotion strategies to increase sales and customer engagement
    • Collaborate with the marketing team to develop and implement marketing campaigns
    • Monitor and analyze sales data to identify trends and opportunities
Requirements
  • 2 years of experience in a restaurant management role
  • Proven track record of success in managing restaurant operations, customer service, and team management
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance