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Health Information Management Clerk

2 months ago

Victoria, British Columbia, Canada Providence Health Care Full time
Job Title: New Patient Referral Clerk

Providence Health Care is seeking a highly organized and detail-oriented New Patient Referral Clerk to join our Health Information Management team.

About the Role:

The New Patient Referral Clerk will be responsible for receiving, recording, and processing physician referrals and re-referrals, determining outpatient appointment priority, booking related appointments, and searching for and/or entering related data into the computerized information system.

Key Responsibilities:
  • Process referrals and re-referrals received from physicians and hospital units
  • Determine appointment priority by evaluating patient information
  • Organize and maintain a system for review of referrals
  • Process written or verbal instructions from triage physician
  • Book new patient appointments
  • Carry out pre-registration duties prior to patient appointments
  • Review patient needs identified on referral or triage form
  • Maintain statistical information
  • Participate in continuous quality improvement activities
Requirements:
  • Grade 12
  • Two (2) years' recent, related experience completing referrals or an equivalent combination of education, training, and experience
  • Ability to keyboard at 40 w.p.m.
  • Knowledge of medical terminology
  • Ability to communicate effectively both verbally and in writing
  • Ability to deal with others effectively
  • Ability to organize work
  • Ability to operate related equipment
Working with Us:

Providence Health Care is a leader in the collection, storage, and distribution of patient information within British Columbia. Our dedicated team of professionals are some of the first points of contact at Health Organizations sites. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

We acknowledge that Providence Health Care & the new St. Paul's Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xwməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

We are committed to providing a safe and inclusive work environment for all employees.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.

Please note that all employees working for Providence Health Care must be fully vaccinated against COVID-19.