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Medical Office Coordinator

2 months ago

Barrie, Ontario, Canada Arrow Medical Full time
About Arrow Medical

Arrow Medical is a pioneering addiction treatment clinic dedicated to making a positive impact on the lives of individuals who use drugs. Our team of doctors specializes in providing compassionate, holistic, and judgment-free care to help individuals achieve their goals and live the life they want to live.

Job Overview

We are seeking a Medical Office Administrator to join our team at Arrow Medical to cover a maternity leave starting late Fall 2024. The ideal candidate will possess strong communication skills, thrive in a team environment, and have a commitment to delivering exceptional patient-centered care.

Key Responsibilities
  • Schedule and confirm medical appointments with patients and communicate messages for medical staff and patients
  • Enter and format electronic-based medical records and correspondence and prepare documents for review
  • Interview patients to complete forms, documents, and case histories, including insurance and other claim forms
  • Maintain confidential medical files and records
  • Complete urine drug screening for patients prior to medical appointments
  • Perform point-of-care Hepatitis C screening for patients
  • Order supplies and maintain inventory
  • Answer phone calls, emails, or inquiries in a professional manner
  • May supervise and train other staff in procedures and in use of current software
Requirements
  • Keen interest in addiction medicine and harm reduction
  • Strong communication skills, both verbal and written, to effectively interact with patients and staff
  • Knowledge of medical terminology is a plus but not required; willingness to learn is essential
  • A proactive approach to problem-solving and the ability to work independently as well as part of a team
Work Environment

Arrow Medical is a dynamic and supportive work environment that values patient-centered care and teamwork. We offer a competitive hourly rate and a fixed-term contract.

Job Types: Part-time, Fixed term contract

Pay: From $18.00 per hour

Expected hours: 12 – 16 per week

Education:

  • Secondary School (preferred)

Language:

  • English (required)

Work Location: In person