Senior IT Support Specialist
1 month ago
CTG presents a remarkable opportunity for a long-term Consultant role as a Senior IT Support Specialist. This position focuses on providing essential support for a significant infrastructure project.
KEY RESPONSIBILITIES
- Report directly to the Assistant Director of IT Project Services
- Deliver technical assistance to users involved in the project
- Independently diagnose, analyze, and resolve technical issues
- Ensure optimal performance of devices utilized in the project
- Install necessary software applications
- Provide support for Office 365 environments and video conferencing facilities
QUALIFICATIONS
- Possess a DEC in computer science or equivalent experience
- A minimum of 5 years in similar technical roles
- Familiarity with Apple products and Office 365
- Experience with Intune for desktop imaging processes
- Knowledge of IT Service Management (ITSM) and ITIL certification is advantageous
IDEAL CANDIDATE PROFILE
- Strong customer service orientation
- Resourceful and self-sufficient
- Ability to learn quickly
- Effective skills in managing stress
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Senior IT Support Specialist
1 month ago
Québec, Quebec, Canada CTG Full timeCTG presents a remarkable opportunity for a long-term Consultant role as a Senior IT Support Specialist. This position focuses on providing essential technological assistance within a significant infrastructure project.KEY RESPONSIBILITIESReport directly to the Assistant Director of IT Project ServicesDeliver technical support to users involved in the...
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Senior IT Support Specialist
1 month ago
Québec, Quebec, Canada CTG Full timeCTG is pleased to present a remarkable opportunity for a long-term Consultant role as a Senior IT Support Specialist. This position focuses on providing essential technological assistance within a significant infrastructure project.KEY RESPONSIBILITIESReport directly to the Assistant Director of IT Project ServicesDeliver technical support to users involved...
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