Store Supervisor Lead

2 weeks ago

Delta, British Columbia, Canada OC OPEN CONNECTION LTD Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at OC OPEN CONNECTION LTD. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Direct and manage a team of 3-4 staff members, providing guidance and support to ensure they meet their performance goals.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, merchandising, and visual displays.
    • Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and organized manner.
  • Sales and Customer Service
    • Develop and implement strategies to drive sales growth and improve customer satisfaction.
    • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales performance, customer feedback, and other key metrics.
    • Analyze data to identify trends and areas for improvement, and make recommendations to management.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Strong analytical and problem-solving skills
    • Ability to work independently and as part of a team
Working Conditions

The successful candidate will be required to work 40 hours per week, with flexibility to work varying shifts, including evenings and weekends.

Language

The primary language of work is English.

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