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Hospitality and Events Coordinator

2 months ago


Calgary, Alberta, Canada Hotel Arts Group Full time

About the Role:

Hotel Arts Group is seeking a highly skilled and experienced Catering and Event Services Manager to join our team. This is a full-time position that requires a strong passion for delivering exceptional customer service and a keen eye for detail.

Key Responsibilities:

  1. Sales and Revenue Generation: Identify and pursue new business opportunities to drive sales and revenue growth in the catering and events market.
  2. Event Planning and Coordination: Collaborate with event planners and clients to understand their needs and preferences, and coordinate all aspects of event planning, including catering, beverage, and room rental services.
  3. Catering and Food Service Management: Manage all aspects of catering, including menu planning, beverage requirements, and event logistics to ensure client objectives are met.
  4. Client Relationship Management: Build and maintain strong relationships with clients to ensure repeat business and referrals.
  5. Operations and Logistics: Coordinate with hotel departments and external vendors to ensure seamless event execution and maintain pricing integrity.
  6. Post-Event Follow-up: Conduct post-event follow-up with clients to ensure satisfaction and identify areas for improvement.

Requirements:

  1. Proficiency in Hotel Sales Platforms: Proficiency in hotel sales platforms like Opera is required.
  2. Availability and Flexibility: Availability to work flexible hours, including evenings and weekends is essential.
  3. Strong Interpersonal Skills: Strong interpersonal skills to foster productive relationships across departments are required.
  4. Experience and Qualifications: 1-2 years of experience in hotel catering, events, meetings, or conference roles, and familiarity with Microsoft Excel, Word, and Outlook are necessary.
  5. Comprehensive Understanding: Comprehensive understanding of event setups, space functionalities, and operations is required.

What We Offer:

A competitive salary and eligibility for bonuses upon achieving sales targets make this a rewarding career opportunity.

How to Apply:

Submit your resume and cover letter to our Human Resources Department, highlighting your relevant experience and qualifications.