Residence Dining Manager

4 weeks ago

Mississauga, Ontario, Canada Dana Hospitality Full time
Job Title: Residence Dining Manager

We are seeking a highly skilled and experienced Residence Dining Manager to join our team at Dana Hospitality. As a key member of our management team, you will be responsible for overseeing the operations of our residence dining units, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Develop and implement effective menu planning and recipe development strategies to drive sales and customer satisfaction
  • Lead and manage a team of dining staff, providing coaching, training, and performance feedback to ensure high-quality service and food preparation
  • Monitor and control food costs, labor costs, and inventory levels to ensure profitability and efficiency
  • Collaborate with the Chef and kitchen staff to maintain high standards of cleanliness, hygiene, and sanitation in the kitchen and dining areas
  • Develop and implement effective marketing and promotional strategies to drive sales and customer engagement
  • Manage and resolve customer complaints and concerns in a professional and timely manner
Requirements:
  • 2-3 years of experience in food service management, preferably in a residence dining setting
  • ServeSafe and/or FoodSafe certification
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and business growth
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Dana Hospitality is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service and driving business growth.

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