Claims Representative II
6 days ago
Claims Representative II - Personal Lines Auto job requires handling complex Auto Physical Damage Claims, analyzing information, and providing quality service to customers.
We're looking for a skilled Claims Representative II - Personal Lines Auto to join our team. As a Claims Representative II - Personal Lines Auto, you will be responsible for:
- Handling moderate to complex Auto Physical Damage Claims.
- Analyzing the information gathered, determining liability, and reviewing assessment of the damages.
- Validating details of the Insured's policy to determine coverage.
- Interviewing the insured and/or witnesses to collect their statements of events to settle claims within your given authority level.
- Providing quality service to external or internal customers.
- Answering queries relating to investigations and the claims process.
- Ensuring timely follow up with customers on the status of their claim.
Requirements:
- Minimum of high school diploma.
- Minimum 2-3 years of experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert or similar position.
- Hold a valid Provincial Auto Adjustor license for Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland and Labrador.
- Completion or working towards CIP completion.
- Strong understanding of the claims process.
- Ability to handle highly complex Auto Claims.
- Negotiating and conveying claim settlements within authority limits to insureds.
- Sustain a high level of performance and productivity.
- Bilingualism (English and French), although not a requirement is considered a strong asset.
- No Canadian work experience required however must be eligible to work in Canada.
What we offer:
- A financial rewards program that recognizes your success.
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer.
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
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