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Claims Representative II

1 month ago


Dartmouth, Canada Intact Full time
About the Role

We're seeking a skilled Claims Representative II - Commercial Auto to join our team, responsible for handling moderate to complex Commercial Auto Physical Damage Claims.

Key Responsibilities:

  • Analyze information, determine liability, and review assessment of damages.
  • Validate policy details to determine coverage.
  • Interview insureds and/or witnesses to collect statements of events.
  • Provide quality service to external or internal customers.
  • Ensure timely follow-up with customers on claim status.

Requirements:

  • Minimum high school diploma.
  • Minimum 2-3 years of experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert, or similar position.
  • Hold a valid Provincial Auto Adjustor license for Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland and Labrador.
  • Completion or working towards CIP completion.
  • Strong understanding of the claims process.
  • Ability to handle highly complex Auto Claims.
  • Negotiating and conveying claim settlements within authority limits.

What We Offer:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account promoting an active and healthy lifestyle.
  • Access to tools and resources supporting physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.

We Are an Equal Opportunity Employer:

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.