Retail Store Manager

4 days ago


Toronto, Ontario, Canada LAWSON JACKPOT CONVENIENCE STORE Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Lawson Jackpot Convenience Store. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Manage the overall store operations, including inventory management, merchandising, and visual displays.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues promptly.
  • Sales and Revenue: Develop and implement strategies to increase sales and revenue, including promoting products and services.
  • Team Management: Supervise and train a team of sales associates, providing guidance and support to ensure they meet their performance goals.
  • Inventory Control: Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate records.
  • Financial Management: Oversee the store's financial performance, including managing cash handling, processing transactions, and maintaining accurate records.
Requirements
  • Education: College/CEGEP degree or equivalent.
  • Experience: 7 months to less than 1 year of retail management experience.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
  • Work Setting: Relocation costs not covered by employer.
Work Conditions and Physical Capabilities
  • Attention to Detail: Ability to maintain accurate records and manage multiple tasks simultaneously.
  • Physical Demands: Combination of sitting, standing, and walking, with standing for extended periods.
Personal Suitability
  • Accurate: Ability to maintain accurate records and manage multiple tasks simultaneously.
  • Client Focus: Excellent customer service skills, responding to customer needs and resolving issues promptly.
  • Efficient Interpersonal Skills: Ability to work effectively with colleagues and customers.
  • Excellent Oral Communication: Ability to communicate effectively with customers and colleagues.
  • Flexibility: Ability to adapt to changing situations and priorities.
  • Organized: Ability to manage multiple tasks and prioritize responsibilities.
  • Reliability: Ability to maintain a high level of reliability and accountability.
  • Dependability: Ability to maintain a high level of dependability and follow through on commitments.
  • Initiative: Ability to take initiative and proactively address issues.
  • Judgement: Ability to make sound judgements and decisions.
  • Ability to Multitask: Ability to manage multiple tasks and priorities simultaneously.

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