Front Desk Representative

1 week ago

ThompsonNicola Regional District, Canada Days Inn & Suites Thompson Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Days Inn & Suites Thompson. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments accurately.
  • Provide information on hotel facilities and services, including room amenities and local attractions.
  • Answer telephone calls and relay messages to guests and staff.
  • Assist guests with special needs and provide personalized service.
  • Work collaboratively with the front desk team to maintain a clean and organized front desk area.
Requirements
  • Secondary (high) school graduation certificate.
  • Ability to work in a fast-paced environment with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work a 40-hour week with flexibility to work varied shifts.
What We Offer
  • A competitive hourly rate.
  • A comprehensive training program to ensure your success in the role.
  • A dynamic and supportive work environment.

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