Front Desk Representative

21 hours ago


ThompsonNicola Regional District, Canada Days Inn & Suites Thompson Full time
Job Title: Front Desk Agent

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Days Inn & Suites Thompson.

Job Summary:

The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Reservations: Take, cancel, and change room reservations as needed.
  • Customer Service: Answer telephone calls, relay messages, and provide assistance to guests with special needs.
  • Administrative Tasks: Process guest departures, calculate charges, and receive payments.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: Will train.
  • Language: English.
  • Work Hours: 40 hours per week.
What We Offer:

As a Front Desk Agent at Days Inn & Suites Thompson, you will have the opportunity to work in a fast-paced environment, develop your customer service skills, and be part of a dynamic team.

We offer a competitive salary and benefits package, as well as opportunities for growth and development.



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