ServiceNow Architect

9 hours ago


Canada Virtusa Full time $2
Senior ServiceNow Architect

As a Senior ServiceNow Architect at Virtusa, you will play a key role in designing and implementing end-to-end solutions using the ServiceNow platform. Your primary responsibility will be to collaborate with business and IT stakeholders to gather and analyze business requirements, and then design solutions that meet those needs while ensuring maximum out-of-the-box functionality.

Key Responsibilities:
  • Provide technical guidance and mentorship to development teams, ensuring adherence to best practices for the ServiceNow industry solution.
  • Design data models and manage data sources within the ServiceNow CMDB and other base tables.
  • Develop technical architecture, considering scalability, performance, and security aspects.
  • Define and manage integrations with external systems using APIs, REST, SOAP, and other methods.
  • Ensure seamless data flow and consistency between ServiceNow and other enterprise systems.
  • Optimize the performance of ServiceNow applications, identifying and resolving bottlenecks.
  • Implement security best practices and ensure compliance with data protection regulations.
  • Maintain comprehensive technical documentation for implemented solutions.
Preferred Qualifications:
  • Certified CSA, CAD, ITSM + Any 2 CIS certification - preferred.

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