Influencer Marketing Coordinator

1 week ago

Vancouver, British Columbia, Canada Later Full time
About Later

Later is a leading social media management platform that has been founded on two success stories: Mavrck, the industry-leading influencer marketing solution, and Later, the best social media management platform. We're trusted by top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest.

We're on a mission to build the world's first Social Revenue Platform, enabling creators to make a living with their creativity. Our platform will be the first inclusive platform where social media managers, influencer managers, and creators can collaborate on content.

Job Summary

We're looking for a Program Coordinator to join our Services team. As a Program Coordinator, you'll support a dedicated group of customers alongside a Program Success Manager to ensure we meet customer goals.

Key Responsibilities
  • Develop a deep understanding of the Later Influence platform and best practices to drive success for customer programs
  • Lead the influencer experience on the Later Influence platform by building and executing customer campaigns with a high attention to detail
  • Leverage internal project management tool (Teamwork) to support campaign planning and execution, delegation, and time-tracking
  • Ideate and develop Influencer strategy at regular intervals using data-driven insights
  • Analyze the influencer-facing experience with a critical eye by campaign, per quarter and annually to optimize campaign success
  • Communicate clearly and effectively with internal and external stakeholders to enable a best-in-class experience for customers and influencers
Requirements
  • Experience in any service industry, supporting customers
  • 1-2 years of relevant experience in Influencer Marketing or influencer innovation preferred
  • Agency experience or influencer marketing experience in a high-growth SaaS company a strong plus
  • Can-do approach to making things happen
  • Professional presence, confidence, and eloquence in meetings and presentations
  • Creative thinker with the ability to use data to drive problem-solving
  • Willingness to take action in the face of unknowns and ambiguity – a bias for action
  • Strong communication and collaboration skills, detail-oriented and organized
  • Results-oriented with a passion for analysis and insight-development
  • High degree of integrity, empathy, and focus on 'doing the right thing'
  • Strong relationship-building skills with internal and external stakeholders
  • An ability to learn quickly, adapt, and manage priorities effectively
What We Offer
  • Flexible PTO: We want you to take the time off when you want or need to recharge
  • Learning & Development: We provide growth opportunities through training, coaching, mentorship programs, and workshops
  • Parental benefits: We offer parental leave top-ups, family forming support, and a life-transitions program to ensure you and your family are well supported when returning to work
  • Healthcare: Our comprehensive benefits package includes health, dental, vision, STD & LTD, 401k contribution plans (US-based employees), and an Employee and Family Assistance Program to support the well-being of you and your family
  • Employee Resource Groups: Belonging is an important part of doing your best work. These ERGs provide support and community for employees
Where We Work

We hire into our hub cities of Boston, MA; Vancouver, BC; Toronto, ON. We also have team members based remotely for select positions.

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