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Bar Manager
2 months ago
We are seeking a highly skilled and experienced Bar Manager to join our team at HI Dartmouth. As a Bar Manager, you will be responsible for overseeing the daily operations of our bar, ensuring exceptional customer service, and maintaining a safe and welcoming environment for our guests.
Key Responsibilities:- Leadership and Management: Lead and manage a team of bar staff, providing guidance and support to ensure excellent service delivery.
- Service Delivery: Ensure prompt and friendly service to all customers, handling cash and credit transactions accurately and efficiently.
- Inventory Management: Maintain accurate inventory levels, ordering supplies as needed, and controlling costs to maximize profitability.
- Marketing and Promotion: Participate in marketing plans and implementation, promoting our bar and services to attract new customers.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing solutions to ensure customer satisfaction.
- Event Management: Plan, organize, and direct events, including weddings, parties, and other functions, ensuring seamless execution and excellent customer experience.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a bar or hospitality management role.
- Language: English.
- Work Hours: 30 to 35 hours per week.
- Work under pressure: Ability to work in a fast-paced environment, managing multiple tasks and priorities.
- Attention to detail: Maintain accurate records and ensure attention to detail in all aspects of bar operations.
- Combination of sitting, standing, walking: Ability to stand for extended periods, walk, and sit as needed.
- Accurate: Ability to maintain accurate records and ensure attention to detail.
- Client focus: Provide exceptional customer service, ensuring customer satisfaction and loyalty.
- Dependability: Reliable and dependable, with a strong work ethic and commitment to excellence.
- Efficient interpersonal skills: Ability to communicate effectively with colleagues, customers, and suppliers.
- Excellent oral communication: Strong communication skills, with the ability to articulate ideas and concepts clearly.
- Flexibility: Ability to adapt to changing circumstances and priorities.
- Organized: Maintain accurate records and ensure attention to detail in all aspects of bar operations.
- Team player: Collaborate with colleagues to achieve common goals and objectives.
