Executive Director of Luxury Retail

2 weeks ago

Toronto, Ontario, Canada Prada Group Full time

About the Role

The Prada Group is seeking a highly skilled and experienced Executive Director of Luxury Retail to lead our Toronto store. As a key member of our team, you will be responsible for driving sales performances, developing business plans, and representing the Company on the local market.

Key Responsibilities

  • Drive and maximize sales performances by developing and implementing effective sales strategies.
  • Propose and develop business plans to achieve store targets and increase customer footfall.
  • Represent the Company on the local market, identifying new opportunities to attract new clients and build a loyal relationship with the brand.
  • Be present on the sales floor, ensuring a proper approach and service to clients.
  • Foster a client-centric mindset by developing and maintaining solid client relationships.
  • Guarantee an excellent client satisfaction and the highest level of client service.
  • Implement clienteling initiatives and events to secure client loyalty and increase client spending.
  • Promote an entrepreneurial and team spirit, ensuring efficient organization and professional growth.
  • Ensure the team is always prepared and updated on the Prada Group's main information, product knowledge, local market, competitors, policies, and procedures.

Requirements

  • Business-driven with a strong understanding of the luxury retail market.
  • Leadership and team management experience, with the ability to motivate and persuade people.
  • Strong customer service mindset and natural ability to welcome clients.
  • Confident, enthusiastic, and positive with a mature and assertive approach.
  • Organized and detail-oriented with market and product knowledge/passion.
  • Business/Retail Management degree or equivalent is a plus.
  • Interest in luxury/fashion, art, and design.
  • English is a must, other languages are a plus.

About the Prada Group

The Prada Group is a world leader in the luxury sector, operating in over 45 countries with the PRADA, Miu Miu, Church's, and Car Shoe brands. We value the talent and passion of our people, leading to their own professional growth and success.

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