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Funeral Service Coordinator

2 months ago

Ottawa, Ontario, Canada Park Lawn Corporation Full time
Job Summary

We are seeking a skilled and compassionate Funeral Director to join our team at Park Lawn Corporation. As a Funeral Director, you will be responsible for providing exceptional service to client families, ensuring that their end-of-life memorialization expectations are met.

Key Responsibilities
  • Consult with client families to create personalized funeral services
  • Coordinate all aspects of funeral arrangements, including visitations, services, and merchandise
  • Ensure that client families are presented with all available options and services
  • Obtain necessary documents, such as obituaries and death certificates
  • Coordinate with clergy, other presiding persons, and organizations to ensure smooth funeral services
  • Utilize systems to record merchandise selections and complete necessary forms
  • Plan, schedule, and conduct visitations and services
  • Supervise and assist employees participating in services
  • Prepare the deceased for viewing and burial
  • Direct and usher families and attendees to and from the funeral service
  • Supervise and assist in the transportation of client families
  • Arrange and coordinate shipment of remains
  • Instruct and oversee work of Apprentice Funeral Directors
Requirements
  • Active Funeral Director's license in good standing
  • Valid driver's license and clean driver's abstract
  • Exceptional active listening, verbal, and written communication skills
  • Strong organizational skills and attention to detail
  • Proficient in MS Office and funeral software
  • Ability to read, write, and speak English fluently
  • High degree of overall computer proficiency
  • Ability to effectively present information to client families, co-workers, and leadership
Working Conditions

This position requires regular exposure to chemicals and/or blood-borne pathogens. Employees must be able to drive a company vehicle and maintain a good driving record. Overtime is sometimes necessary or required.

Travel

This position may require up to 10% out-of-area and overnight travel.