Retail Store Manager
1 week ago
CareerBeacon is seeking a highly skilled and experienced Retail Store Manager to join our team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of retail professionals.
Key Responsibilities- Customer Service and Sales
- Provide exceptional customer service by ensuring customers are acknowledged, their needs are met, and complaints are resolved in a timely and efficient manner.
- Drive sales growth by analyzing sales data, identifying trends, and developing strategies to increase sales.
- Lead and develop a team of retail professionals by providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed.
- Recruit, hire, and onboard new team members to ensure a smooth transition and high levels of productivity.
- Ensure the store is properly stocked, merchandised, and maintained to provide an excellent customer experience.
- Manage store inventory, including ordering, receiving, and stocking merchandise.
- Manage store profitability by analyzing sales data, identifying trends, and developing strategies to improve profitability.
- Prepare and manage store budgets, including forecasting sales, managing expenses, and ensuring compliance with company policies.
- Communicate effectively with team members, customers, and other stakeholders to ensure seamless operations and high levels of customer satisfaction.
- Collaborate with other departments, including district and divisional resources, to ensure alignment and achieve company goals.
- Experience and Education
- 4-10 years of experience in retail management, with a proven track record of success.
- Bachelor's degree in a related field, such as business or marketing.
- Results-oriented leadership skills, with the ability to drive sales growth and improve customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with team members, customers, and other stakeholders.
- Strong analytical and problem-solving skills, with the ability to analyze sales data and develop strategies to improve profitability.
- Ability to work a flexible retail schedule, including nights and weekends.
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