Systems Administrator

1 week ago

Surrey, British Columbia, Canada Trotman Auto Group - Shared Services Full time
Job Summary

Trotman Auto Group - Shared Services is seeking a highly skilled Systems Administrator to join our team. As a key member of our IT department, you will be responsible for the administration, support, and configuration of various systems and platforms.

Key Responsibilities
  • Network Infrastructure Management:
    • Maintain and optimize network services, including DNS, DHCP, LAN, WAN, and VPN.
    • Monitor network performance, troubleshoot issues, and ensure high availability and reliability of network services.
    • Manage and maintain wireless network infrastructure (Wi-Fi).
  • Server and Systems Administration:
    • Manage and optimize Microsoft 365 services, including Exchange, SharePoint, Teams.
    • Manage Entra ID, including user account management.
    • Manage Intune for device management and software deployment.
    • Manage cloud-hosted servers in Azure.
    • Manage on-premises server configurations.
    • Develop and maintain comprehensive documentation for system architectures, configurations, standards, processes, and procedures.
    • Escalation resource for Tier 1 and Tier 2 IT support.
    • Manage and maintain IT service management (ITSM) systems.
    • Manage and maintain asset management systems.
    • Manage and maintain change control systems.
  • Security and Disaster Recovery:
    • Manage cyber awareness training and testing platforms.
    • Manage and monitor various security systems, including management of alerts, investigation, and remediation.
Requirements
  • Technical Experience:
    • A degree in Computer Science, Information Technology, or a related field.
    • 5+ years of experience in administration of Microsoft 365 cloud systems.
    • 5+ years of experience in administration of Entra ID and Azure cloud infrastructure.
    • 5+ years of experience in Microsoft security systems and services, including zero-trust frameworks.
    • 5+ years of experience in administration of Intune for device management and software deployment, including patching.
    • Power BI experience is an asset.
  • Soft Skills:
    • Strong problem-solving and communication skills.
    • Ability to work independently and as part of a team.
    • Excellent organizational and multitasking abilities.
    • Attention to detail and a proactive approach to system management.
    • Capacity to manage multiple projects simultaneously and deliver results.
    • Adept in collaborating with teams and stakeholders at various technical levels, including 3rd-party vendors.
    • Strong written and verbal communication skills.
    • Ability to provide support and assistance to other IT team members.
    • Have a valid BC driver's license and reliable vehicle to travel to dealerships when necessary.
    • Azure and Office 365 certifications and cybersecurity certifications are an asset.
About Us

Trotman Auto Group - Shared Services is a leading provider of automotive services, representing fourteen major OEM brands through twelve dealerships located across British Columbia. We have been recognized as one of Canada's Best Managed Companies for overall business performance, innovation, and sustained growth. Our vibrant culture is the fabric of our world-class team of automotive professionals.

We are an equal opportunity employer and welcome all applications. Please note that only successful candidates will be contacted for an interview.

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