Front Desk Representative

2 days ago


Winnipeg, Manitoba, Canada Travelodge by Wyndham Winnipeg East Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Travelodge by Wyndham Winnipeg East. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Registration: Register arriving guests, assign rooms, and process room changes.
  • Complaint Resolution: Investigate and resolve guest complaints in a professional and courteous manner.
  • Front Desk Operations: Manage front desk operations, including cash handling, room assignments, and guest communication.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and photocopying.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset, but not required.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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