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Front Desk Representative

2 months ago

Winnipeg, Manitoba, Canada King Edwards Extended Stay Group Inc. Full time
King Edwards Extended Stay Group Inc. is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests. Your duties will include registering arriving guests, assigning rooms, and processing departures. You will also be responsible for maintaining an inventory of vacancies, reservations, and room assignments. Additionally, you will provide information on hotel facilities and services, answer telephone calls and messages, and balance cash and complete balance sheets. If you have a strong work ethic and excellent communication skills, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Register arriving guests and assign rooms
* Take, cancel, and change room reservations
* Provide information on hotel facilities and services
* Process guests' departures, calculate charges, and receive payments
* Balance cash and complete balance sheets
* Maintain an inventory of vacancies, reservations, and room assignments
* Answer telephone calls and messages
* Provide customer service

**Requirements:**

* College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year
* Or equivalent experience
* Will train
* Durée de l'emploi: Permanent
* Langue de travail: Anglais
* Heures de travail: 35 to 40 hours per week